Can you hear me now?

Widex Inteo hearing aid in translucent black

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I’ve recently been experiencing the acquisition of a new set of hearing aids, two Widex Inteos. I had my previous hearing aid (Oticon Adapto) for about 5-6 years, and it was conking out on me, sputtering from repair to repair. I finally made the decision to go for hearing aids in both ears (binaural), which has been long recommended to me by audiologists. I understood the argument behind it very well, in that your ears and brain are designed to hear in stereo, and so trying to get amplification through just one ear was providing a lot less improvement than I could be getting. The benefit of two aids over one is supposed to be an exponential improvement.

But as a longtime user of hearing aids, I want to make a few observations about what I see as the significant obstacles to getting, using, and enjoying the benefit of hearing aids. These are the barriers that made me wait a lot longer than I should have to get a hearing aid in the first place, and have prevented me from trying two aids until now.

First, there’s the cost/investment side. Widex Hearing Aids, particularly the new digital technologies, are extremely expensive. The type that my hearing loss requires usually run in the neighborhood of $2,500-3,000. Each. Multiply that times two, and you’re talking about wearing an enormous sum in delicate electronic devices on your head (which are subject to damage or breakage from dropping or getting caught on something, getting wet, or being exposed to radiation or chemicals.) In short, the value of a mid-range Rolex, with none of the durability. And the standard hearing aid is not expected to have a shelf life beyond 5 years. That’s an investment of $100 a month, if you’re lucky enough not to break or lose one during that time. And no, health insurance does not cover hearing aids and the warranties typically cover only the first 1-2 years. Therefore, there is a strong financial consideration to be made between making do with just one hearing aid, or splurging on two.

Second, there is the appearance/design factor. I’ve been wearing hearing aids since I started college. I have been hard of hearing my whole life, but I had learned enough coping strategies as a child, like lipreading and defaulting to writing and pictures whenever possible, that I was able to compensate fairly well through my school years with the help of teachers and friends. That changed when I went out into the larger world, away from home and familiar surroundings. The primary thing that kept me from taking advantage of a hearing aid before that is the stigma associated to how ugly and strange these devices look. As a hard of hearing person, you already feel like an outsider. As a kid, I was terrified by the idea of drawing more attention to my disability (as I’m sure most hard-of-hearing children and adults are).

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